The Global Healthcare Business Process Outsourcing (BPO) market is projected to reach $259.5 billion by 2028, growing at a CAGR of 9.7%.
Accenture - Accenture is a company specializing in digital, cloud, and security. The company provides strategy and consulting, interactive, technology, and operations services driven by advanced technology and intelligent operations centers, combining unrivaled experience and specialized capabilities across more than 40 sectors. Accenture Healthcare BPO services include health risk assessments, outreach, program enrollment and referrals, patient support services, and a quality evaluation of care coordination.
IBM Corp. - IBM offers commercial services and hybrid cloud and artificial intelligence (AI) solutions. It is offering BPO services, are used in the healthcare sector to improve patient experience and help healthcare professionals to derive insights from patient data that increase efficiency, improve health, and reduce downtime and costs. The company offers multiple solutions such as patient engagement, healthcare data management, revenue cycle management, and clinical trial optimization.
Cognizant - Cognizant is an IT services business that provides consulting and outsourcing in financial services, media and communications, healthcare, natural resources, and consumer products. It is also offering BPO services, provide integrating clinical, business, and process knowledge with intelligent digital platforms to build effective and agile operations gives healthcare customers a competitive advantage.
In conclusion, as the healthcare industry undergoes rapid transformations, the Healthcare BPO market plays a vital role in supporting healthcare providers in their quest for operational excellence. The Healthcare Business Process Outsourcing (BPO) market is poised for significant growth, with a projected value of $259.5 billion by the end of 2028. The anticipated Compound Annual Growth Rate (CAGR) of 9.7% from 2023 to 2028 reflects a robust and sustained expansion within the industry. The market is primarily influenced by the urgent need to cut healthcare costs, the growing complexity of healthcare operations, and various other contributing factors.
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